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Contact Us

Do you have any questions or problems regarding registration, logging in, or shopping with Citizens Bank Verified by Visa? We are here to help! You can call us, or email us.

Call us at VISA Member Services Department (604) 877-4999 or 1-800-611-VISA .

Operating Hours are:
Monday to Friday - 8:00am to 6:00pm Pacific Time.
Saturday - 8:00am to 4:00pm Pacific Time.
We are closed Sundays and all Statutory Holidays.

Email Support
You can write us at:
Just describe your question or problem and we'll get back to you by email.
If you want us to call you, please provide your name and phone number, and tell us when to call you back.

Thank you for your time and cooperation.

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